Support Center
Help & Support

Last updated: January 2025

Getting Started

Upload construction takeoffs, estimates, or bid documents and let Takeoff Convert AI transform them into editable Word proposals. Follow the steps below to create your first proposal.

  • 1. Upload your file

    Select PDF or image-based takeoffs up to 100 MB. We accept single or multi-page documents.

  • 2. Review extracted data

    Our AI reads line items, quantities, and pricing. Make quick edits if needed before generating the proposal.

  • 3. Generate & download

    Choose your template, add branding, and export an editable Word document for client delivery.

Troubleshooting

Most issues are resolved by re-uploading the file or adjusting settings. If a problem persists, send us the document via secure support channels.

  • Upload errors

    Verify file format and size. Try splitting large multi-trade takeoffs into sections.

  • Extraction accuracy

    Use clear scans and ensure tables have headers. You can edit line items before exporting.

  • Proposal formatting

    Customize branding in your account settings. Regenerate the Word file if changes are not reflected.

Support Channels

Our team responds within 24 hours on business days. Enterprise customers may have expedited SLAs per their agreement.

  • Email

    support@takeoffconvert.com

  • In-App Messages

    Open the bottom-right chat icon within the app to start a conversation.

Product Updates

Learn what's new in proposal automation and AI extraction.

Open
Templates & Branding

Customize headers, add logos, and manage saved proposal formats.

Open
Download History

Access previously generated proposals anytime from your dashboard.

Open
Need to reach us?